Privacy Policy
Welcome to www.serendipitysuccess.com. Your privacy is our priority, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services, including purchasing digital products such as ebooks, courses, and masterclasses.
By accessing or using our website, you agree to the practices outlined in this Privacy Policy. If you have any questions, feel free to contact us at admin@serendipitysuccess.com.
1. Information We Collect
We collect information to provide you with a seamless and personalized experience. Here’s what we collect:
1.1 Personal Information
We collect personal details you provide directly, such as:
- Full name
- Email address
- Billing and shipping address
- Payment information (processed securely through third-party gateways)
1.2 Non-Personal Information
When you browse our site, we automatically collect technical information, including:
- IP address
- Browser type and version
- Device details (desktop, tablet, mobile)
- Referring website or search engine
- Pages viewed and time spent on the site
1.3 Cookies and Tracking Technologies
We use cookies to:
- Enhance your browsing experience
- Analyze site traffic
- Personalize content and advertisements
You can disable cookies in your browser settings, but doing so may affect the website’s functionality.
2. How We Use Your Information
Your information helps us:
- Deliver Services: Process transactions and send digital products.
- Improve User Experience: Understand site usage and optimize functionality.
- Communicate: Respond to inquiries, share updates, and send promotional offers.
- Comply with Legal Obligations: Fulfill regulatory requirements and protect our legal rights.
3. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share your data in these cases:
3.1 Trusted Service Providers
We work with third-party providers for payment processing, email communications, and website hosting. These providers are obligated to secure your information and use it only for authorized purposes.
3.2 Legal Requirements
We may disclose your information to comply with legal obligations, prevent fraud, or protect our rights.
4. Data Security
We use industry-standard measures to protect your information, including:
- SSL Encryption: Ensures secure transmission of payment and personal details.
- Regular Monitoring: Identifies and mitigates security risks.
While we take all reasonable precautions, no online platform can guarantee absolute security. Please notify us immediately if you suspect unauthorized access to your data.
5. Your Rights
You have control over your personal information. You may:
- Access: Request a copy of the data we hold about you.
- Update: Correct inaccuracies in your personal information.
- Delete: Request the deletion of your data, subject to legal requirements.
- Unsubscribe: Opt out of marketing emails by clicking the “unsubscribe” link.
To exercise your rights, email us at admin@serendipitysuccess.com.
6. Data Retention
We retain your personal information only as long as necessary to:
- Provide you with our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before providing any personal information.
8. International Users
If you are accessing our website from outside Australia, please note that your information will be processed in accordance with Australian laws.
9. Updates to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page, and the effective date will be revised. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
📧 Email: admin@serendipitysuccess.com
Thank you for trusting Serendipity Success. We are dedicated to protecting your information and ensuring a safe and secure online experience.